These Terms of Service (“Terms”) govern your use of Clubbr (“Clubbr”, “we”, “us”), a student-to-student ticket marketplace. By using Clubbr you agree to these Terms and our Privacy Policy.
Clubbr is operated by Anuj Attarde trading as Clubbr. Our support contact is support@clubbr.uk.
Clubbr is a marketplace that allows eligible students to list and purchase tickets from one another. Clubbr is not affiliated with the University of Warwick or any venues, promoters, or event organisers.
Tickets sold on Clubbr are resale tickets provided by independent sellers. Entry is controlled by the venue/event organiser and may be subject to their conditions (including age checks, ID requirements, named tickets, dress code, entry times, and capacity limits).
Clubbr is intended for University of Warwick students. You must sign up using a valid @warwick.ac.uk email address and complete any verification steps we require.
You must be at least 18 years old (or the minimum age required to attend the relevant event, if higher).
You must provide accurate information and keep it up to date. We may suspend or terminate accounts we reasonably believe are ineligible, impersonating others, or misusing the platform.
Clubbr provides the platform and tools to facilitate listing, discovery, purchase, and ticket delivery. The contract for the ticket (including any claims about validity/description) is between the seller and the buyer.
Clubbr is not the ticket issuer and does not promise that tickets will be accepted by venues. However, we may provide dispute/reporting tools and take enforcement action (such as banning users) where appropriate.
When you list a ticket, you represent and warrant that:
Sellers must include all relevant information, including (where applicable): face value, restrictions (student-only, named tickets, ID requirements, entry times), and any other details a buyer needs to make an informed decision.
We may remove listings or restrict selling where we reasonably believe there is risk of fraud, policy violations, or user harm.
Unless required by law, purchases are generally final once confirmed. Clubbr does not provide “change of mind” refunds by default.
If you believe a ticket is invalid or materially misdescribed, you can report it using Clubbr’s reporting tools (see FAQs). We may request evidence from both parties. We may take enforcement actions including warnings, listing removals, account restrictions, payout holds, or bans.
While we take reports seriously, we do not guarantee investigation outcomes or refunds. We are a marketplace and not the ticket issuer.
If a buyer initiates a chargeback or payment dispute, we may freeze related funds, suspend accounts, and recover funds where permitted (including from seller payouts).
Clubbr may charge fees to buyers and/or sellers. Any fees will be shown before purchase confirmation. Fees are generally non-refundable unless required by law or explicitly stated otherwise.
Payments are processed through third-party payment providers. Clubbr does not store full card details where a payment provider is used.
Seller payouts may be delayed for reasons including: fraud prevention, disputes, chargebacks, compliance, or operational checks. We may apply holds around event dates or where risk signals are present.
Sellers may provide bank details for payouts. We store bank details encrypted at rest and restrict access. You are responsible for ensuring your details are correct; Clubbr is not liable for payouts sent based on incorrect details you provided.
Clubbr facilitates payments associated with marketplace transactions. Clubbr is not a bank.
Tickets are delivered digitally through Clubbr (e.g. file download or other supported delivery mechanisms). Buyers are responsible for ensuring they can access the ticket format provided.
Clubbr may provide links or downloads but does not guarantee third-party apps or venue systems will function.
You retain ownership of content you upload (listings, messages, files). You grant Clubbr a licence to host, store, display, and distribute that content to operate the Service.
You must not upload content that is unlawful, infringing, or violates third-party rights.
Clubbr is provided “as is” and “as available”. We do not guarantee tickets will be valid, that entry will be granted, or that the Service will be uninterrupted or error-free.
Nothing in these Terms limits liability where it would be unlawful to do so.
To the maximum extent permitted by law, Clubbr is not liable for indirect or consequential losses, lost profits, or losses arising from venue refusal, organiser policy changes, or seller misconduct.
Clubbr’s total liability to you in connection with the Service is limited to the greater of: (a) the total fees you paid to Clubbr in the 3 months before the event giving rise to the claim, or (b) £100, except where law requires otherwise.
You agree to indemnify and hold Clubbr harmless from claims, losses, liabilities, and expenses arising from your breach of these Terms, your content, your listings, or your transactions.
We may suspend or terminate accounts where we reasonably believe there is fraud, repeated invalid-ticket reports, serious policy violations, or security/compliance risk.
We may retain records as needed for disputes, fraud prevention, and legal obligations.
We may update these Terms. If changes are material, we’ll provide reasonable notice. Continued use of Clubbr after an update means you accept the updated Terms.
These Terms are governed by the laws of England & Wales. Courts of England & Wales have jurisdiction, except where consumer protection laws require otherwise.
Support: support@clubbr.uk